Helping {brand} improve their {experience/flow}.

Write a short summary to your case study…

Write a short summary to your case study…

Role

User Research

Product Strategy

UI Design

Interaction Design

Usability Testing

Tools

Figjam

Notion

Maze

Figma

Otter

Timeline

5 weeks

Case Study:
Patreon Creator Search

A popular website for creatives lacks an effective creator search function. My team at the Memorisely Bootcamp dreamed up a solution.

An innovative interdepartmental solution brings new life to a common alert screen.

Role

User Research

UX Design

UI Design

Protoyping

User Testing

Tools

Google Form

Figjam

Figma

Maze

Dovetail

Timeline

2 weeks

New Pairing Screen

An innovative interdepartmental solution brings new life to a common alert screen.

The Problem

Currently, content creators on Patreon especially emerging and niches, struggle with discoverability on the platform. This challenge hinders their ability to grow their patron base and achieve financial stability. On the other hand, patrons often find it difficult to discover new and diverse creators that align with their interests, which can lead to decreased engagement and support.


The Solution

Through user research our team determined that enhanced filters when a user searches the website coupled with a way to discover active patreon creators by linking their social media platfoms, could ease this issue.

Competitor Benchmarking

I looked at other gadgets that are paired via bluetooth to mobile devices

Problem Space

We would like to give users the ability to browse the amazing Patreon content creators by referencing both their interests and their social media contacts.

How Might We… Create a bespoke experience for searching content creators on the Patreon website?

Ideation

Using references to other successful creative content search engines and the Patreon design library, we began to generate ideas.

What can we add

Quick links to social media accounts, where contacts who have Patreon accounts would populate

What can we improve

An enhanced filter option to generate relevant results

Rapid Prototyping

Playing with the Patreon component library, we began to add in our own eye catching details.

Styles & Components

We maintained thei existing design library and also incorporated their video components into our design.

High Fidelity Prototype

This tight turn around for a Hi-Fi Prototype allowed us to see the benefits of allowing users to filter search results, search by interest and link their social media accounts to search creators they may already follow.


These added features serve to generate more followers for their content creators (the heartbeat of their website) and give the users a more empowered search experience.


For future iterations: I would like to create more contrast to text layers, employ the glass effect to the transluscent cards on the page, tighten up the corners of the cards and text fields to compliment Patreons native components and adjust the video content in the background to be more subtle while still remaining fun.

© Danielle Hardy 2025